Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CSCSAS031 Mapping and Delivery Guide
Operate central monitoring station

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CSCSAS031 - Operate central monitoring station
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Update monitoring centre information
  • Check security information for accuracy and currency
       
Element: Log incidents and their responses in accordance with instructions and procedures
       
Element: Update information to the database as required
       
Element: Communicate with team members
  • Provide clear, accurate and up-to-date security information to team members
       
Element: Confirm staff authorisation to use the security system in accordance with organisational procedures
       
Element: Identify and report changes to information systems for maintenance and response
       
Element: Conduct debriefing sessions with alternative shift in accordance with assignment instructions and organisational procedures
       
Element: Identify issues requiring resolution or attention and allocate priority and appropriate resources
  • Verify authenticity of incoming callers in accordance with organisational procedures and authorisations
       
Element: Request and verify passwords and codes in accordance with organisational procedures and authorisations
       
Element: Check and verify changes to information and/or requirements in accordance with organisational procedures and instructions
       
Element: Refer disputed verifications of callers and information to authorised personnel
  • Identify alarm signal accurately and immediately
       
Element: Identify the priority of alarm signals and respond in accordance with organisational procedures and emergency response
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Check security information for accuracy and currency 
 
 
Provide clear, accurate and up-to-date security information to team members 
 
 
 
Verify authenticity of incoming callers in accordance with organisational procedures and authorisations 
 
 
Identify alarm signal accurately and immediately 
 

Forms

Assessment Cover Sheet

CSCSAS031 - Operate central monitoring station
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CSCSAS031 - Operate central monitoring station

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: